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As for the support service, there are three ways on the casino website to contact the support service. The first and most popular is live chat, which can be accessed 24 hours essentially 7 days a week.
This is the most popular way to turn to support due to the fact that the answer is not long in coming. The second way is of course the email address, where you can describe your problem in more detail.
And finally, a telephone hotline, where you can also call at any time. Before writing to the support service, the site invites you to consider a few frequently asked questions from the beginning in order to immediately find the information that interests you as much as possible.
Among the frequently asked questions, the most common are questions about money transfers and withdrawals, questions about bonuses and free spins, and why is a casino called an adventure casino?
We will give an answer to the questions here. The casino calls itself that because it does not have a VIP program, but it does have a special system of accumulating points.
This system works the same as VIPs — the more you play, the more you earn points and the better you get prizes and bonuses.
By registering at the casino, a little man appears on the site with a belt at the waist. For beginners, only registered players, at the waist there is only a rope.
With each level, the belt gets better and better. These are such levels for yourself, and the better the level, the better the gifts.
It can be both free spins and real money. Belts change as in eastern martial arts. From the beginning comes white, then yellow, red, blue, then purple and finally black.
To disable or vice versa enable the distribution and notification program, go to the settings section on your account, where you can enable or enable the function.
This feature involves sending you letters of casino news. So whether you need it or not — decide for yourself. As for payments , you can deal with them by clicking on the money icon in the main menu.
There you can trace all the operations related to money. If you have a problem with crediting money to the casino account — check if you entered all the data correctly, then make sure that your country operates with banking systems that the site supports.
The site also hosts tournaments, the so-called drum races, where players participate and score more points in the game.
At the end of the tournament, a special prize awaits the winner. Pleasant colors and a nice interface, not often this can be found on online casino sites.
The first thought when switching to a casino is the Japanese theme, the site has such a cute design.
And now more details. But the site is also easy to translate into the language you need. The first thing that catches your eye when going to the site is a welcome bonus when registering.
To the left of the main interface is a quick menu where you can go to live chat with the click of a finger or mouse, information with frequently asked questions, email communication, the Play Okay program, responsible game and the games themselves.
The rest of the screen space is occupied by games. There you can immediately find a section of games suitable for you, depending on your wishes, be it blackjack or other board games.
At the very bottom of the site you can find awards that the site decided to modestly leave in the very bottom corner, a list of banking systems that the site supports, and of course the license and rights.
Usually no one goes to the bottom, but it would be worth it, because sometimes there is very important information that should not be missed.
Casumo Casino boasts a wide variety of games with species. The most remarkable thing on this site is that each game comes with an accessible description of how to play it, which you rarely see on other sites.
Here you can even find a detailed description with pictures about how to play correctly. So newcomers — do not be afraid, on this site they will teach you everything!
Now I propose to consider how the site classifies games for you. Want to get latest discounts and coupons for our casino? Please subscribe to our newsletter Now!
Gamble Responsibly. Gambling Policy Sitemap About Contact. Live Entertainment Live entertainment including music and comedians is scheduled regularly on a open stage with free drinks.
Gala Nights A men and ladies night is scheduled weekly with free admissions and a free glass of champagne. Valet Parking Valet Parking is available at free of cost for our casino members and guests.
Multiple Games Upto Slot Machines with different games are available in casino. Bar and Cafes The bar and lounge serve a variety of drinks including coffee, cocktails, and wine.
All Night Stay Our casino can accommodate upto 20 guests for a warmth stay in our hotel rooms. Tournaments Poker tournaments are scheduled regularly.
Restaurant The Grill is a restaurant specializing in sushi and beef. This time around I apparently gave the wrong account details for the withdrawal.
Even though you have my account details. I asked where the money was sent so I can contact the bank - I was told no just in case the account belongs to somebody else.
I asked if you can just tell me if it was the account or sort code that was wrong so I can speak to the bank - again the answer was no 3.
I asked if Cashmo was going to contact the bank and reverse the payment - guess what! That was also a no and this time the rude person ended the chat.
Can you please look into this and let me know if this is a scam or if you would do the minimum for a customer. I think we all should sue this site and the casino.
I request all people who have been the victim pls sue the main person behind. I also suggest go to bet , its a very genuine one and withdrawal is recieeved in 3 -5 hours only.
My withdrawals are pending since 5 days and there is no reply for my mail. But I were wrong casumo is a registered website and absolutely legit.
Terrible experience with Customer Care especially Nikki and Jordan, they say managers are not available any time of the day to chat with them.
There is no number so that I can call up. My Deposits are not reflecting in my account and I have kept asking them. My Point is who is responsible for this.
You claim in the adversitment Speedy Payments in the first page of the site, but you do very little to rectify it. And the customer support is adamant enough to say we need to wait for 14 days and we cannot talk to manager and the only way is to send them an email for the said period and then send a mail.
However the mail will be replied after 5 working days. Following is the transcript from the discussion. I understand your request, however, there is no manager available and therefore you would need to send an email.
J Yes, this is a true statement. So if a customer is not satisfied withthe answeres provided by the staff he needs to wait in and then saend a mail and that would be responded after days correct".
I want to urge that I have had enough of contacting with your online chatting who gave me information every time that there are no problems.
On 27th I made a withdrawal and no one asked me for anything until today and I sent you everything. When will it be processed next Christmas? Is this a joke??
Absolutely appalling. Still waiting for my monies cant get in my account blocked sent all documents.
I've gone to my own bank. Demi nicholson From goole find me on Facebook and please let me know! As this is getting silly!
This would be rated a big FAT 0 if possible. Slots are terrible RTP. Absolutely terrible as sports gambling website, do not use it at all. They have promised to investigate it but two weeks and multiple live chats, they have not solved my problem.
The customer service operators are very nice as the chat is then emailed as evidence but they are truly horrendous. If SkyBet is for customer service then these guys are 1.
Beware fraudulent con merchant company they take your deposits and identity but don't verify you so you are unable to withdraw any winnings.
Very very poor communication took ages to respond to my verification and ignored me when i asked why.lincoln3d.com Casumo is a Maltese online casino and sportsbook services company, which includes video slots, jackpot games, live casino, table games and betting. Casumo has its headquarters in Malta in Swieqi, and has additional offices in Barcelona and Gibraltar. lincoln3d.com / Casumo is an online casino with free deposits and fast payouts. Play online casino games on Casumo's mobile apps or on desktop! Keywords Cloud. Casino Tags. Casumo Services Limited is licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP// to offer type 1 and type 2 Gaming Services. Contact us on [email protected] Gambling can be addictive. Please play responsibly. Find out everything you need to know about Casumo before you play. Casumo is an online Casino Games site. Forget red carpets and tuxedos; Casumo is a casino where anyone can play. It’s one of the most distinctive, award-winning brands and innovative online casino operators in Europe. Its mission is to design, invent and shape the future of online and social gaming. Why play Casumo in the App? Download. At the end of the tournament, a special prize awaits the winner. Absolute scam of a site. Extreme Euro Casumo.Com Freispiele schenken wir Ihnen direkt nach der Registrierung auf casumo. Hey there Piotrek, Thank you for taking the time to leave your review. If you don't receive Casumo.Com text message, don't worry! But you also need to Eurojckpot at which system which country supports it. All games come to the site from the best developers and pleasantly surprise you with their quality and good graphics. The tables are clean and the games on the slot machines are played very smooth. This system works the same as VIPs — the more you play, the more you earn points and the better you get prizes and bonuses. It can be both free spins and real money. Very bad site avoid at all costs!! Payment Methods We process payments in a blink. Now they are just completely crap Casumo as a product is a recognised, award-winning online casino. We’ve combined social and real-money gaming to build the world’s first casino adventure where players not only collect winnings, but collect points and trophies for every round played. Casumo is a recognized and award-winning online casino formed in We’re a bunch of fun-loving game enthusiasts who believe that the right people, tools. Casumo stole from me £,55 That people in Casumo are absolutely crooks, I left my review few days ago about my situation with them and they stolen from me £,55 and I read all these bad reviews from other customers with the same problem and I really feel terrible because the casumo take a lot of millions pounds from us and they don’t want to pay as.